Here are answers to frequently asked questions. If you don’t find yours, please contact us.
Q. What if I can’t get rid of my passcode on my ipad?
A. Make a note and include it with your ipad when posting, or send us a message
Q. Will the cost always be XXX to repair?
A. If there should be any extra costs to repair your ipad, we will always contact you before any further repairs are taken place
Q. How long will I be without my ipad?
A. From the day we receive your ipad, we endeavor to repair and post it back to you up to 3 working days. This may take a little longer should there be further repairs to your ipad. In this case we will contact you
Q. Is there another form of payment possible?
A. Yes, please contact us for more information
Q. Will my data be lost?
A. In the unlikely event the data is lost during repair we will not be liable, so please make sure you have an itunes backup